Privacy Policy

This Privacy Policy explains how Everabyte collects, uses, stores, shares, and protects personal data when you use the website, platform, and related services.

1. Information We Collect

Everabyte may collect the following categories of personal data:

Personal Information

• Contact details, such as your name, email address, phone number, billing address, and mailing address.
• Account details, such as your username, login identifiers, and information provided during registration or support requests.

Payment and Transaction Information

• Billing details, transaction records, subscription status, invoices, and payment-related metadata.
• Payment card processing may be handled by third-party payment providers, such as Stripe. Everabyte does not necessarily store full payment card details where those details are collected and processed directly by the payment provider.

Technical Information

• IP address, browser type, device type, operating system, referring pages, time zone, approximate location, and log data.
• Usage information, such as pages visited, features used, session events, and interactions with the website or platform.

Service Data

• Information relating to the services you purchase, configure, or use, including subscription and support information.

2. How We Use Your Information

Everabyte may use personal data to:

• Provide, operate, maintain, and secure the website and services.
• Create and manage accounts, subscriptions, billing, and customer support.
• Process transactions, send invoices, and manage service communications.
• Monitor service usage, investigate incidents, and prevent fraud, abuse, and security threats.
• Improve performance, features, reliability, and user experience.
• Comply with legal obligations and enforce contractual rights.
• Send service-related updates and, where permitted, marketing communications.

3. Legal Bases for Processing

Where the GDPR or similar laws apply, Everabyte processes personal data on one or more of the following legal bases:

• Performance of a contract, including providing services, managing accounts, and processing payments.
• Legitimate interests, including operating and improving the services, securing the platform, preventing fraud, and communicating with users about service matters.
• Legal obligations, including accounting, tax, compliance, and responding to lawful requests.
• Consent, where consent is legally required, including certain marketing or optional cookies where applicable.

4. Sharing Your Information

Everabyte does not sell personal data. Everabyte may share personal data with trusted third parties when reasonably necessary to operate the business and provide the services, including:

• Payment processors and billing providers, including Stripe or similar providers where used.
• Hosting, infrastructure, storage, and security providers.
• Analytics, monitoring, and error-tracking providers.
• Customer support, communication, and productivity tool providers.
• Professional advisers, auditors, insurers, and legal or compliance providers where necessary.
• Government authorities, regulators, courts, or law enforcement where disclosure is legally required or reasonably necessary to protect rights, users, or the public.

In the event of a merger, acquisition, financing, reorganization, or sale of all or part of the business, personal data may be transferred as part of that transaction, subject to applicable law.

5. Data Security

Everabyte uses reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, disclosure, or alteration. These measures may include encryption, access controls, system monitoring, and security reviews.

No method of transmission over the Internet or method of electronic storage is completely secure. For that reason, Everabyte cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Everabyte may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and improve services.

These may include:

• Essential cookies, which are necessary for security and core website functionality.
• Analytics cookies, which help measure usage and improve performance.
• Optional marketing or advertising cookies, where used and permitted.

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some features.

7. Data Retention

Everabyte retains personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain security records.

Retention periods may vary depending on the type of data, the nature of the service, and applicable legal, tax, accounting, and regulatory requirements.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access personal data held about you.
• Correct inaccurate or incomplete data.
• Request deletion of personal data.
• Restrict or object to certain processing.
• Receive a portable copy of certain personal data.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time by using the unsubscribe link or contacting Everabyte.

To exercise these rights, contact Everabyte at hello@everabyte.com. Everabyte may request information necessary to verify your identity before processing your request.

9. GDPR Compliance and International Transfers

Where personal data is transferred outside the EEA, the UK, or another jurisdiction with applicable transfer restrictions, Everabyte will take appropriate steps to ensure that the transfer is protected by suitable safeguards where required by law, such as contractual safeguards or transfers to jurisdictions recognized as providing an adequate level of protection.

Where users are allowed to choose a data hosting region, Everabyte will aim to process and store data in the selected region subject to technical, operational, backup, and legal requirements.

10. Third-Party Websites

The website may contain links to third-party websites or services. Everabyte is not responsible for the privacy, security, or content practices of third parties. Users should review the privacy policies of those third-party services before providing personal data.

11. Children's Privacy

Everabyte does not knowingly collect personal data from children under the age of 16. If Everabyte becomes aware that it has collected personal data from a child in violation of applicable law, it will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

Everabyte may update this Privacy Policy from time to time. When material changes are made, the updated version will be published on this page with a revised “Last Updated” date. Continued use of the website or services after the effective date of the updated policy may constitute acceptance of the revised policy where permitted by law.

13. Contact Us

If you have any questions about this Privacy Policy or Everabyte’s data practices, please contact:

Email: hello@everabyte.com