Privacy Policy

At Everabyte, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services. By accessing or using Everabyte, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services. The types of personal data we collect include:

Personal Information:

• Contact Information: Your name, email address, phone number, and mailing address.
• Account Information: Username, password, and any other details you provide when creating an account.
• Payment Information: Credit card details, payment methods, billing address, and transaction details when making purchases.

Technical Information:

• Usage Data: Information about how you interact with our website, such as the pages you visit, search terms used, and how long you spend on the site.
• Device and Log Information: Your IP address, device type, browser type, operating system, location data, and time zone.

Transactional Data:

• Subscription and Service Data: Information about the services you subscribe to, purchase, or interact with, including cloud storage, IT services, and cybersecurity solutions.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services:

• To process and manage your account, subscriptions, and payments.
• To provide and maintain cloud storage, IT service management, software development, and cybersecurity services.
• To send you service-related updates, including billing notices, order confirmations, and product updates.

To Improve Our Services:

• To enhance the functionality and performance of Everabyte and the services we offer.
• To monitor and analyze website usage, traffic patterns, and service performance.

For Communication:

• To respond to customer inquiries, support requests, and feedback.
• To send newsletters, promotions, and updates (with your consent).
• To notify you about changes to our services, policies, or terms of use.

For Legal and Compliance Purposes:

• To comply with applicable laws, regulations, and legal obligations.
• To prevent fraud, security breaches, and unlawful activities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following situations:

With Service Providers:

We may share your personal data with trusted service providers who assist us in delivering our services. These may include:

• Payment processors
• Cloud storage and IT infrastructure providers
• Customer support teams

These third-party partners are required to protect your data and use it solely for the purposes for which it was shared.

For Legal Reasons:

We may disclose your information if required by law or if we believe it's necessary to comply with a legal obligation, protect our rights, or respond to government requests.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner, subject to this Privacy Policy. We will notify you of any such changes through a notice on our website.

4. Data Security

We take reasonable precautions to protect your personal information. These include the use of encryption technologies, firewalls, and secure data transmission protocols.

AES-256 Encryption:

Sensitive data, such as payment information, is encrypted with AES-256 encryption to protect it during storage and transmission.

Access Control:

Access to your personal data is restricted to authorized employees and service providers only. We regularly review and update our security measures to safeguard your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize your preferences and track website usage.

Types of Cookies We Use:

• Essential Cookies: Required for the basic functionality of the website (e.g., session management and security).
• Analytics Cookies: Used to analyze website traffic and user behavior to improve our services.
• Advertising Cookies: Used to display personalized advertisements and measure the effectiveness of marketing campaigns.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

As a user, you have several rights regarding your personal information:

Access and Rectification:

You have the right to access and correct your personal data. You can request a copy of the information we hold about you by contacting us.

Deletion and Erasure:

You may request that we delete your personal data, subject to certain legal obligations or operational needs.

Opt-Out of Marketing Communications:

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

Data Portability:

You can request a copy of your data in a machine-readable format and transfer it to another service provider, where applicable.

Object to Processing:

You may object to the processing of your personal data for certain purposes, such as direct marketing, by contacting us.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

7. GDPR Compliance and Data Sovereignty

For users located in the European Economic Area (EEA), Everabyte is fully committed to complying with the General Data Protection Regulation (GDPR). As an EEA resident, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal obligations.
• Right to Object: Object to the processing of your data, particularly for direct marketing.
• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

7.a Data Transfers and Residency

Everabyte does not transfer your personal data outside the EEA unless you explicitly select a data center located in another jurisdiction (e.g., the UK). In such cases, your data is stored and processed exclusively in the chosen region. When data must be transferred outside the EEA, we implement appropriate safeguards (such as Standard Contractual Clauses) to maintain GDPR-level protection.

7.b Data Encryption and Sovereignty

At Everabyte, data protection goes beyond compliance — we are committed to ensuring full confidentiality, integrity, and sovereignty of your information.

End-to-End Encryption

All user data is encrypted in transit and at rest using robust, industry-standard encryption algorithms (e.g., AES-256). This means your information is protected throughout its lifecycle.

Customer-Centric Key Management

Encryption keys are securely managed in a way that ensures only you — or authorized systems under your control — can decrypt your data. No third party, including Everabyte or its infrastructure providers, can access your unencrypted information.

Uncompromised Confidentiality

Even if a storage provider hosts the encrypted data, without the proper encryption keys, the data is entirely unintelligible. This guarantees that your privacy and digital sovereignty remain intact under all circumstances.

Regional Data Hosting

When an EEA data center is selected, your data remains physically and logically confined within that region, helping you meet compliance, residency, and governance requirements.

Through this architecture, Everabyte ensures that even while leveraging secure and scalable infrastructure, your data remains exclusively under your control, free from unauthorized access, and fully aligned with European data protection principles.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Everabyte does not knowingly collect or solicit personal data from individuals under the age of 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

Everabyte reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the "Last Updated" date. Your continued use of the site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@everabyte.com